Terms & Conditions of Service

Please read Terms & Conditions before using our site. When using this website it is deemed you have read and have agreed to the terms and conditions.

Prodigy H (VITOLS) accepts the return of goods purchased on the VITOLS website only if they are unopened and in their original condition & Returned within 7 days of receipt. Should you return the goods within 7 days of receipt we will issue a full refund for the price you paid for the item, you are entitled to expect your money to be refunded within 3-5 working days of the item being accepted back into our stock. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

For your protection we recommend you use a fully tracked and insured service as VITOLS is not liable for any loss or damages during transit of the returned item/s.

Defective Item

Prodigy H (VITOLS) will only accept the return of defective goods if they are in their original condition. Prodigy H (VITOLS) does not accept the return of opened products unless the product is deemed defective.

If you would like to return an item then please contact us via email returns@vitols.co.za, we will then arrange for the return of product/s to us along with all item/s, including the tags and original packaging, to the address provided by one of our consultants.

Delivery will take 3-10 working days, depending on your location.

vitols.co.za is division of Prodigy H (PTY) LTD Reg. 2012/172680/07, and comprises of vitols.co.za as well as all its related sub-pages (hereinafter referred to as "Vitols" or vitols.co.za the website). All the content, trademarks and data on this web site are the property of vitols.co.za is division of Prodigy H (PTY) LTD Reg. 2012/172680/07. All the content, trademarks and data on this web site are the property of Prodigy H (PTY) LTD Reg. 2012/172680/07 and as such are protected from infringement by local and international legislation. and as such are protected from infringement by local and international legislation.